Michael Smith

Professor of Information Systems and Marketing
Co-Director of the Center for  Digital Media Research
Carnegie Mellon University

Michael D. Smith is a Professor of Information Systems and Marketing and co-director of the Center for Digital Media Research at Carnegie Mellon University, with appointments at the Heinz College’s School of Information Systems and Management and the Tepper School of Business. He received his Bachelors of Science in Electrical Engineering (summa cum laude) and his Masters of Science in Telecommunications Science from the University of Maryland, and received his Ph.D. in Management Science and Information Technology from the Sloan School of Management at MIT.

Dr. Smith’s research relates to analyzing structure and competition in online markets and substitution effects between legitimate digital distribution channels, piracy channels, and physical channels for media products. His research in this area has been published in leading Management Science, Economics, and Marketing journals and covered by popular outlets including The Economist, The Wall Street Journal, Sloan Management Review, The New York Times, Wired Magazine, Time Magazine and Business Week. He also jointly conducted some of the first academic research into the social welfare impact of increased product variety in Internet markets. This work was cited in Chris Anderson’s bestselling book “The Long Tail.”

Dr. Smith has received several awards for his teaching and research including the National Science Foundation’s prestigious CAREER Award, the best published paper award runner-up for Information Systems Research in 2006, and the Best Teacher Award in the Masters of Information Systems Management program in 2004 and 2009. He currently serves as a senior editor at Information Systems Research.

Prior to receiving his Ph.D., Dr. Smith worked extensively in the telecommunications and information systems industries, first with GTE in their laboratories, telecommunications, and satellite business units and subsequently with Booz Allen and Hamilton as a member of their telecommunications client service team. While with GTE, Dr. Smith was awarded a patent for research applying fuzzy logic and artificial intelligence techniques to the design and operation of telecommunications networks.

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